At jillivip, your privacy is not an afterthought — it is built into everything we do. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have over your own information as a player on our platform.
A quick overview of our core privacy commitments before you dive into the full policy below.
All data transmitted between your device and jillivip is protected by SSL/TLS encryption. Your personal and financial information is never sent in plain text over the internet.
jillivip does not sell, rent, or trade your personal data to third-party marketers. Your information is used solely to operate and improve the platform and comply with legal obligations.
jillivip processes personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.
We tell you exactly what data we collect and why. No hidden tracking, no surprise data uses. If our practices change, we will notify you before the changes take effect.
You have the right to access, correct, delete, and port your personal data. jillivip provides clear channels to exercise all of your data rights without unnecessary friction.
jillivip retains your personal data only for as long as necessary to fulfill the purposes described in this policy or as required by Philippine law and PAGCOR regulations.
jillivip ("we," "us," or "our") operates the online gaming platform accessible at jillivip.vip (the "Platform"). We are committed to protecting the privacy and personal data of all users ("you," "Player," or "User") who access or use our Platform.
This Privacy Policy describes how jillivip collects, uses, stores, shares, and protects your personal data in connection with your use of the Platform. It also describes the rights you have under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA") and how you can exercise those rights.
By registering for an account or using the jillivip Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Privacy Policy, please do not use the Platform.
Scope: This Privacy Policy applies to all personal data collected through the jillivip website, mobile applications, customer support channels, and any other services operated by jillivip in the Philippines.
jillivip collects the following categories of personal data from and about you:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number, selfie/photo | Account registration, KYC verification, age verification |
| Contact Data | Mobile number, email address, home address | Account communication, support, notifications |
| Financial Data | GCash number, bank account details, transaction history, deposit/withdrawal records | Payment processing, fraud prevention, AML compliance |
| Technical Data | IP address, device type, browser type, operating system, session data | Platform security, fraud detection, performance optimization |
| Usage Data | Games played, bets placed, session duration, pages visited, click patterns | Platform improvement, responsible gaming monitoring, personalization |
| Communications Data | Support chat logs, email correspondence, feedback submissions | Customer support, dispute resolution, quality assurance |
| Marketing Data | Promotion preferences, communication opt-in/opt-out status | Sending relevant offers and promotions (with your consent) |
jillivip does not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required for responsible gaming purposes (e.g., self-exclusion records) or as mandated by applicable law.
We collect personal data directly from you when you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, participate in a promotion, or otherwise interact with the jillivip Platform.
When you access the Platform, we automatically collect certain technical and usage data through cookies, web beacons, log files, and similar tracking technologies. This includes your IP address, device identifiers, browser settings, and behavioral data such as which games you play and how long your sessions last.
We may receive personal data about you from third parties in the following circumstances:
jillivip uses your personal data for the following purposes:
To create and maintain your jillivip account, verify your identity and age (21+ requirement), process your deposits and withdrawals, and provide you with access to all Platform features.
To operate and deliver the games, betting markets, promotions, and other services available on the jillivip Platform, including personalizing your experience based on your preferences and gaming history.
To comply with our obligations under Philippine law, including the Data Privacy Act of 2012, the Anti-Money Laundering Act, PAGCOR licensing requirements, and any other applicable regulations. This includes conducting KYC checks, monitoring transactions for suspicious activity, and maintaining records as required by law.
To protect the integrity of the jillivip Platform, detect and prevent fraud, cheating, money laundering, and other prohibited activities, and to ensure the security of your account and funds.
To respond to your inquiries, resolve disputes, process complaints, and provide technical assistance. Support interactions may be recorded and retained for quality assurance and training purposes.
To monitor your gaming activity for signs of problem gambling, enforce self-exclusion requests, apply deposit and loss limits, and fulfill our responsible gaming obligations under PAGCOR regulations.
To send you promotional offers, bonus notifications, and news about jillivip — but only where you have given your explicit consent to receive such communications. You may withdraw your consent and opt out of marketing messages at any time through your account settings or by contacting our support team.
To analyze usage patterns, conduct research, test new features, and improve the overall performance, reliability, and user experience of the jillivip Platform.
Under the Philippine Data Privacy Act of 2012, jillivip processes your personal data on the following legal bases:
Where jillivip relies on your consent as the legal basis for processing, you have the right to withdraw that consent at any time by contacting our support team or adjusting your account settings. Withdrawal of consent will not affect any processing already carried out before the withdrawal.
jillivip does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
We engage trusted third-party service providers to assist in operating the Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting providers, customer support software vendors, and analytics platforms. These providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection law.
We may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement agencies, or other government authorities where required by law, court order, or regulatory directive.
In the event of a merger, acquisition, restructuring, or sale of all or part of jillivip's business, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify you of any such transfer and the privacy choices available to you.
We may share your personal data with other third parties where you have given your explicit consent to such sharing.
No Data Selling: jillivip will never sell your personal data to data brokers, advertisers, or any other third party for commercial gain. Your data is used exclusively to operate and improve the jillivip Platform and to comply with our legal obligations.
Cookies are small text files placed on your device when you visit the jillivip Platform. They help us recognize your device, remember your preferences, keep you logged in, and understand how you use the Platform.
You can control and manage cookies through your browser settings. Please note that disabling strictly necessary cookies may impair the functionality of the jillivip Platform, including your ability to log in and place bets. For analytics and marketing cookies, you may also manage your preferences through the cookie consent tool available on the Platform.
jillivip implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
While jillivip takes all reasonable steps to protect your personal data, no security system is completely impenetrable. You are responsible for maintaining the confidentiality of your account credentials and for notifying jillivip immediately if you suspect any unauthorized access to your account.
Security Reminder: jillivip staff will never ask for your password or OTP via SMS, email, or chat. If you receive such a request, treat it as fraudulent and report it to our support team immediately.
jillivip retains your personal data for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable Philippine law.
When personal data is no longer required, jillivip will securely delete or anonymize it in accordance with our data disposal procedures.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jillivip. To exercise any of these rights, please contact our Data Protection Officer using the details in Section 14.
Request a copy of the personal data jillivip holds about you and information about how it is being processed.
Request correction of any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
Receive your personal data in a structured, commonly used, machine-readable format and transmit it to another controller.
Request that jillivip restrict the processing of your personal data in certain circumstances, such as while a rectification request is being assessed.
jillivip will respond to all data rights requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further sixty (60) days, in which case we will notify you of the extension and the reasons for it. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
The jillivip Platform is strictly intended for adults aged 21 years and older, in accordance with Philippine law governing casino-style gaming. jillivip does not knowingly collect personal data from individuals under the age of 21.
If we become aware that we have inadvertently collected personal data from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the jillivip Platform, please contact our support team immediately.
Underage Access: If you are under 21 years of age, you are not permitted to use the jillivip Platform. Any account found to belong to an underage user will be immediately closed and all associated data deleted.
jillivip primarily stores and processes your personal data within the Philippines. However, some of our third-party service providers — including cloud hosting and analytics providers — may process data in other countries. Where such transfers occur, jillivip ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required under the Philippine Data Privacy Act of 2012.
These safeguards may include contractual clauses approved by the National Privacy Commission, adequacy decisions, or other legally recognized transfer mechanisms. By using the jillivip Platform, you consent to the transfer of your personal data to these service providers subject to the safeguards described above.
jillivip reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When we make material changes, we will notify you by posting a prominent notice on the Platform and, where appropriate, by sending a notification to your registered email address or mobile number.
The "Last Updated" date at the top of this page indicates when the Privacy Policy was most recently revised. We encourage you to review this Privacy Policy periodically to stay informed about how jillivip protects your personal data. Your continued use of the Platform after the effective date of any changes constitutes your acceptance of the revised Privacy Policy.
jillivip has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Philippine Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us:
jillivip Data Protection Officer
Email: [email protected]
Response time: Within 30 days of receipt of your request
You may also visit our FAQ page for answers to common questions about your account and data. For complaints that remain unresolved after contacting jillivip, you have the right to escalate your concern to the National Privacy Commission of the Philippines.
Now that you know how we protect your privacy, enjoy the game with confidence. Join thousands of Filipino players on a platform built with security and trust at its core. 21+ only.